Information Technology Support Technician

Akkodis; Saint Paul Park (MN); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

A technical staffing agency is seeking an IT Support Technician for a 12-month contract in St Paul Park, Minnesota. Ideally, candidates should excel in supporting Apple iOS and manage desktop and network systems effectively. Responsibilities include installing and maintaining IT systems, configuring Windows, and providing hardware support. Applicants should be proficient in troubleshooting and possess strong hands-on experience. The pay range is negotiable between $25/hr and $28/hr on W2, based on various parameters.

Qualifications

• Hands-on experience in troubleshooting and desktop support.
• Experience in a refining environment is a plus.

Responsibilities

• Install, maintain, and support field IT systems.
• Configure and manage Microsoft Windows operating systems.
• Provide support for network and stand-alone printers.
• Manage network switching and cabling.

Skills

Proficient in supporting Apple iOS and mobile devices

Experience with ServiceNow (ITIL framework)

End-user hardware support (Dell/HP PCs)

Windows 11 operating system

Application and network troubleshooting

Job description

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Akkodis is seeking an IT Support Technician for a 12 Months contract position with a client located in 55071, St Paul Park, Minnesota, United States (Onsite). Ideally looking for applicants with a strong working knowledge or proficiency in supporting Apple iOS and mobile devices comes as a plus.

Duration: 12 Months

Pay Range: $25/hr on W2 - $28/hr on W2 (without benefits), the rate may be negotiable based on experience, education, geographic location and other factors

Notes:

• Candidates with just HelpDesk/troubleshooting over the phone experience will not be a good fit.
• Looking for people with hands‑on/break‑fix/desktop and hardware support experience.
• All techs supported in JD below.
• Their best tech came from Geek Squad at Best Buy
• Currently 2 other Support Techs on this team. This will be the 3rd.

General Description:

Under general direction, the IT Technician is responsible for providing end‑user support and ensuring the smooth operation of IT systems within a refining environment. Working closely with onsite resources, the technician will gain hands‑on experience supporting network operations and administration, including installation, maintenance, configuration, and integrity of refining business systems.

Technical Skills:

• Proficient in supporting Apple iOS and mobile devices.
• Experience with ServiceNow (ITIL framework).
• End‑user hardware support (Dell/HP PCs).
• Windows 11 operating system.
• Application, networked printer(s), and advanced network troubleshooting.

Summary of Responsibilities:

• Install, maintain, and support field IT systems (including specialized Laboratory PCs), including desktop and laptop hardware.
• Configure and manage Microsoft Windows operating systems.
• Perform software installation and updates.
• Support network and stand‑alone printers.
• Provide remote access support.
• Manage network switching and cabling.
• Maintain audio‑visual equipment and mobile device connectivity.
• Support Cisco telephones and radio systems.
• Handle basic server hardware maintenance.
• Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components.

If you feel this is not something that you are currently interested in, but know of someone that might be, please share the details with them or let me know their details so I can reach out to them!

If you are interested in this IT Support Technician for a 12 Months contract position with a client located in 55071, St Paul Park, Minnesota, United States (Onsite) then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Mohammed Ateequddin at 410‑226‑8031 or [e-mail].

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client‑recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance.