Onsite IT Support Pro: Windows 10 & Office 365

TEKsystems; Anoka (MN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Time Off/Leave (PTO)

Job summary

TEKsystems is seeking an Entry Level IT Support contractor to address end-user issues in Anoka, MN. You will troubleshoot hardware, software, and network problems, deliver remote assistance, and document resolutions for SLA adherence.

The role emphasizes device management, imaging, and Office 365 support in a large enterprise setting, with on-call readiness and collaboration with the IT leadership team.

Qualifications

• 1+ years supporting Windows and iOS environments in large enterprises.
• Knowledge of Windows 10/11 and Office 365.
• Experience with device management and basic networking concepts.

Responsibilities

• Troubleshoot hardware, software, network and OS issues.
• Provide remote IT support using standard tools.
• Document troubleshooting steps and resolutions.
• Develop and submit knowledge base articles for review.
• Provide on-call support as needed.

Skills

Desktop

Windows 10

Support

Imaging

Office 365

Active directory

Tools

SCCM

Azure AD

Active Directory

PXE booting

Job description

TEKsystems is seeking an Entry Level IT Support contractor to address end-user issues in Anoka, MN. You will troubleshoot hardware, software, and network problems, deliver remote assistance, and document resolutions for SLA adherence.

The role emphasizes device management, imaging, and Office 365 support in a large enterprise setting, with on-call readiness and collaboration with the IT leadership team.