Onsite IT Support Intern — Windows, Mac & iOS

Anite; Santa Rosa (CA); On-site; USD 37,000 - 40,000; Full time

Job summary

Keysight Technologies is seeking an Onsite IT Support Specialist in Santa Rosa, CA to assist employees with software applications and productivity platforms, including Office 365, SuccessFactors, Knowledge Management, and Concur. You will train users, troubleshoot issues, and ensure smooth operation of internal resources.

This role offers face-to-face coaching, strong customer service, and a focus on problem solving with a flexible schedule, primarily 8am-5pm PST, Mon-Fri, onsite at our Santa

Qualifications

• Strong people skills and a knack for problem solving.
• Ability to troubleshoot and resolve technical issues while maintaining customer focus.
• Onsite support role in Santa Rosa, CA with standard 8am-5pm PST schedule.

Responsibilities

• Provide hands-on, face-to-face training and problem solving for software applications.
• Assist employees in adopting productivity platforms (Office 365, SuccessFactors, Knowledge Management, Concur).
• Fix issues and ensure smooth use of internal resources and platforms.

Skills

iOS

Android

Windows

Mac OS

Microsoft Office 365

Communication

Customer service

Audio-visual

Teams

SharePoint

OneDrive

Command line

Active Directory

MDM

Job description

Keysight Technologies is seeking an Onsite IT Support Specialist in Santa Rosa, CA to assist employees with software applications and productivity platforms, including Office 365, SuccessFactors, Knowledge Management, and Concur. You will train users, troubleshoot issues, and ensure smooth operation of internal resources.

This role offers face-to-face coaching, strong customer service, and a focus on problem solving with a flexible schedule, primarily 8am-5pm PST, Mon-Fri, onsite at our Santa