Onsite IT Support Administrator - Entry Level

Fullscript; Richmond (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Generous PTO

Flexible benefits package

Training budget

Job summary

Fullscript is seeking an entry-level IT Administrator to join our IT team at the Virginia Distribution Center. This role focuses on supporting end users, maintaining systems, and contributing to IT initiatives in a collaborative, on-site environment.

The ideal candidate is early in their IT career, eager to learn, detail-oriented, and capable of handling common IT tasks with supervision.

Qualifications

• Basic understanding of computer systems, networks, and common enterprise software.
• Experience with Windows and macOS environments.
• Ability to follow documented processes and complete defined tasks independently.
• Willingness to learn, take feedback, and communicate clearly.
• Hands-on experience supporting Zebra printers and basic device provisioning.

Responsibilities

• Monitor support channels and own user issues through to resolution.
• Provide on-site IT support at the Virginia Distribution Center.
• Troubleshoot hardware and software problems and perform repairs or replacements.
• Log tickets accurately and maintain documentation.
• Assist with provisioning/deprovisioning of users and devices.

Tools

Jamf

Intune

Printer support

Ticketing (Zendesk/Jira)

Job description

Fullscript is seeking an entry-level IT Administrator to join our IT team at the Virginia Distribution Center. This role focuses on supporting end users, maintaining systems, and contributing to IT initiatives in a collaborative, on-site environment.

The ideal candidate is early in their IT career, eager to learn, detail-oriented, and capable of handling common IT tasks with supervision.