Onsite IT Specialist - DoD Secret Clearance, 4-11 Tickets

Insight Global (United States); San Diego (CA); Presencial; USD 70.000 - 90.000; Jornada completa

Descripción de la vacante

Insight Global (United States) is seeking an Information Technology Specialist in San Diego, CA for an on-site role on a large Navy contract. The specialist will troubleshoot IT issues onsite and handle 4–11 tickets daily, working with laptops, desktops, printers, phones and other devices.

The role also involves supporting engineers in coding, testing and documentation projects. Applicants must have an active DoD Secret Clearance with at least two years of IT support experience, strong customer

Formación

• Active DoD Secret Clearance with 2+ years of IT support experience.
• Strong customer service skills and attitude.
• Basic troubleshooting experience.
• IAT 2 Certification (Sec+ CE or CCNA Security).

Responsabilidades

• Provide onsite IT troubleshooting support for customer issues, handling 4–11 tickets daily.
• Assist information engineers with coding, testing, implementation and documentation projects.
• Define scope and deliverables for assigned IT projects and coordinate with stakeholders.

Conocimientos

DoD clearance

Customer service

Troubleshooting

IAT 2 cert (Sec+ CE, CCNA Security)

Descripción del empleo

Insight Global (United States) is seeking an Information Technology Specialist in San Diego, CA for an on-site role on a large Navy contract. The specialist will troubleshoot IT issues onsite and handle 4–11 tickets daily, working with laptops, desktops, printers, phones and other devices.

The role also involves supporting engineers in coding, testing and documentation projects. Applicants must have an active DoD Secret Clearance with at least two years of IT support experience, strong customer