Onsite IT Services Technician: Hardware, Networking & Support

Insight Enterprises, Inc.

Hanover Park (IL)

On-site

USD 25,000 - 33,000

Full time

5 days ago

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Benefits offered by this job

Medical benefits after 90 days

Retirement plans

11 Teammate Resource Groups (TRGs)

Job summary

Insight Enterprises, Inc. is seeking a Services Technician for our Hanover Park, Illinois office. You will perform installation, modification, repair, testing, and servicing on systems and communications equipment, including hardware, software configuration, and network cabling.

The role emphasizes remote support, network equipment configuration, and hands-on diagnostics. Candidates should have a BA/BS or 2 years related experience, and be able to work onsite in a fast-paced, people-first

Qualifications

Bachelor's degree or 2 years related experience (or equivalent)
LANs, WANs, personal computers, messaging and server software experience
Ability to automate tasks using basic scripting techniques
Remotely manage devices to determine user experiences and debug issues
Ability to communicate in English to fulfill job functions

Responsibilities

Perform hardware and peripheral repairs and identify problems for efficient resolution
Provide telephone/remote support for a dispersed user base
Install, test, and configure network and data communication equipment (switches, routers, firewalls, VPNs)
Other duties as assigned