Onsite IT Services Technician: Hardware, Networking & Support

Insight; Hanover Park (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits after 90 days

Retirement plans

11 Teammate Resource Groups (TRGs)

Job summary

Insight Enterprises, Inc. is seeking a Services Technician for our Hanover Park, Illinois office. You will perform installation, modification, repair, testing, and servicing on systems and communications equipment, including hardware, software configuration, and network cabling.

The role emphasizes remote support, network equipment configuration, and hands-on diagnostics. Candidates should have a BA/BS or 2 years related experience, and be able to work onsite in a fast-paced, people-first

Qualifications

• Bachelor's degree or 2 years related experience (or equivalent)
• LANs, WANs, personal computers, messaging and server software experience
• Ability to automate tasks using basic scripting techniques
• Remotely manage devices to determine user experiences and debug issues
• Ability to communicate in English to fulfill job functions

Responsibilities

• Perform hardware and peripheral repairs and identify problems for efficient resolution
• Provide telephone/remote support for a dispersed user base
• Install, test, and configure network and data communication equipment (switches, routers, firewalls, VPNs)
• Other duties as assigned

Skills

Remote desktop support

Network equipment setup

English communication

Problem solving

Education

Bachelor's degree or 2 years related experience

Tools

LANs/WANs experience

Email systems experience

Basic scripting

Job description

Insight Enterprises, Inc. is seeking a Services Technician for our Hanover Park, Illinois office. You will perform installation, modification, repair, testing, and servicing on systems and communications equipment, including hardware, software configuration, and network cabling.

The role emphasizes remote support, network equipment configuration, and hands-on diagnostics. Candidates should have a BA/BS or 2 years related experience, and be able to work onsite in a fast-paced, people-first