Onsite IT Service Desk Analyst — Windows/macOS (LA)

Focus Partners Wealth; Los Angeles (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Focus Partners Wealth is seeking a Service Desk Analyst to provide first- and second-line IT support onsite in Los Angeles. You will troubleshoot hardware, software, VPN, and network issues while owning tickets and striving for first-contact resolution.

The ideal candidate has 2–4 years of IT support experience, strong Windows/macOS and Microsoft 365 skills, and the ability to support remote users as needed. Base pay ranges from $50,000 to $65,000 with a comprehensive benefits package.

Job description

Focus Partners Wealth is seeking a Service Desk Analyst to provide first- and second-line IT support onsite in Los Angeles. You will troubleshoot hardware, software, VPN, and network issues while owning tickets and striving for first-contact resolution.

The ideal candidate has 2–4 years of IT support experience, strong Windows/macOS and Microsoft 365 skills, and the ability to support remote users as needed. Base pay ranges from $50,000 to $65,000 with a comprehensive benefits package.