Onsite IT Repair & Networking Technician

Riverside Technologies, Inc; South Dakota; Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with match

Medical benefits

Dental benefits

Vision benefits

Paid holidays

Generous PTO

Descripción de la vacante

Riverside Technologies, Inc. is looking for a Computer Repair Technician to deliver onsite hardware and networking support. You will perform installs, moves, adds, and changes, and provide technical assistance for computer systems and hardware.

You will also handle follow-up services and escalate issues when needed. The role requires travel as needed, a valid driver’s license, and the ability to pass drug screening.

Formación

• High school diploma or GED required.
• A+, Cisco, and HP certifications preferred.
• Ability to travel when required.
• 1 year in field service support role preferred.
• Must be available for varying shifts and maintain reliable attendance.
• Excellent organizational skills and professional presence.
• Ability to work well in a team.
• Must be able to move equipment up to 25 lbs.
• Must have valid driver’s license.
• Must pass drug screening and background check.

Responsabilidades

• Provide onsite hardware and networking support for desktops, laptops, and servers.
• Maintain professional demeanor in actions, appearance, and communication.
• Perform installs, moves, adds, and changes; test and inspect units for quality.
• Communicate repair steps, parts orders, and ETA to customers clearly.
• Provide technical support for printers and computer systems hardware.
• Guide customers through problem-solving process and answer inquiries.
• Run diagnostics to identify computer system issues and maintain performance.
• Install, modify, and repair computer hardware and software as needed.
• Prioritize and schedule daily work orders for efficiency.
• Develop knowledge of operating standards and procedures.
• Install new equipment at customer sites as required.
• Perform other related duties as assigned.

Conocimientos

Customer service

Onsite support

Teamwork

Communication

Travel readiness

Organizational skills

Professional presence

Driver's license

Lifting up to 25 lbs

Drug screening

Educación

High school diploma or GED

A+/Cisco/HP certifications

Descripción del empleo

Riverside Technologies, Inc. is looking for a Computer Repair Technician to deliver onsite hardware and networking support. You will perform installs, moves, adds, and changes, and provide technical assistance for computer systems and hardware.

You will also handle follow-up services and escalate issues when needed. The role requires travel as needed, a valid driver’s license, and the ability to pass drug screening.