Onsite Computer Repair & Networking Technician

1rti; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision

Paid holidays

PTO

Job summary

Riverside Technologies, Inc. is seeking a Computer Repair Technician to provide onsite hardware and networking support for desktops, laptops, and servers. You will perform installs, moves, adds, and changes, and offer technical assistance with computer systems and hardware.

Responsibilities include troubleshooting, communicating repair steps and timelines, and maintaining daily system performance. Travel may be required, with a drive to deliver high-quality customer service.

Qualifications

• 1 year of field service support experience.
• A+, Cisco, and HP certifications highly desired.
• Ability to travel as required.

Responsibilities

• Provide onsite hardware and networking support for desktops, laptops, and servers.
• Install, move, add, and change equipment; test for quality.
• Communicate repair steps, parts, and timelines to customers.
• Perform inventory management and daily system checks.
• Respond to customer inquiries via email and phone.
• Travel as needed to client sites.

Skills

Customer service

Teamwork

Communication

Professional demeanor

Education

A+ certification

Cisco certification

HP certification

Job description

Riverside Technologies, Inc. is seeking a Computer Repair Technician to provide onsite hardware and networking support for desktops, laptops, and servers. You will perform installs, moves, adds, and changes, and offer technical assistance with computer systems and hardware.

Responsibilities include troubleshooting, communicating repair steps and timelines, and maintaining daily system performance. Travel may be required, with a drive to deliver high-quality customer service.