Onsite IT Operations Engineer: Dynamic Tech Support

Serena & Lily; Savannah (GA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) plan

Paid maternity leave

Paid paternity leave

Disability insurance

21 days PTO

Job summary

A retail company in Savannah is looking for an onsite Technology Operations Engineer. This role requires a minimum of 5 years in supporting technology operations, focusing on maintaining hardware and software at the distribution center. Responsibilities include providing technical support, resolving helpdesk tickets, and assisting with employee onboarding. Ideal candidates will have strong interpersonal skills, networking knowledge, and excellent problem-solving abilities. Competitive compensation and benefits are offered, including insurance and PTO.

Qualifications

• Minimum 5 years of experience supporting technology operations.
• Strong sense of urgency and ability to prioritize.
• Excellent communication skills and ability to work in a team.

Responsibilities

• Provide support for various computing hardware and software.
• Resolve helpdesk tickets and assist with employee onboarding.
• Conduct research on technology improvements for the distribution center.

Skills

Windows 11 knowledge

Networking knowledge

Helpdesk experience

Interpersonal skills

Problem-solving

Fast-paced prioritization

Tools

Microsoft Office 365

Zoom

Okta

Adobe

Meraki networking equipment

Zebra printers

Job description

A retail company in Savannah is looking for an onsite Technology Operations Engineer. This role requires a minimum of 5 years in supporting technology operations, focusing on maintaining hardware and software at the distribution center. Responsibilities include providing technical support, resolving helpdesk tickets, and assisting with employee onboarding. Ideal candidates will have strong interpersonal skills, networking knowledge, and excellent problem-solving abilities. Competitive compensation and benefits are offered, including insurance and PTO.