Onsite IT Operations Coordinator – SAP & MS 365 (Houston)

Kaizen Analytix, LLC.

Houston (TX)

On-site

USD 85,000 - 120,000

Part time

7 days ago

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Job summary

Kaizen Analytix, LLC. is seeking an experienced IT Operations Coordinator for an on-site role in Houston, TX. The candidate will serve as the primary IT contact for business users and external vendors, coordinating SAP, Microsoft 365, infrastructure, and application support.

Responsibilities include tracking IT issues and projects, coordinating with Japan-based teams as needed, and ensuring timely resolution of critical issues. 8+ years of IT experience and strong communication are required.

Qualifications

8+ years of IT experience.
Broad knowledge of SAP, Microsoft 365, and IT infrastructure.
Experience in IT operations, vendor management, and project coordination.
Ability to manage IT requests from intake to closure, independently.

Responsibilities

Act as the primary IT contact for business users and external vendors.
Coordinate SAP and Microsoft 365, infrastructure, network, and application support.
Understand business requirements and work with vendors to deliver solutions.
Track IT issues, projects, timelines, and vendor deliverables.
Escalate critical issues and ensure timely resolution.
Provide regular status updates to the IT Head in Houston.
Coordinate with Japan-based teams and stakeholders when required.