Houston IT Operations Coordinator — SAP, 365 & Infra

Kaizen Analytix LLC; Houston (TX); On-site; USD 70,000 - 100,000; Part time

Job summary

KaizenGlobalis, a global technology consulting firm, seeks an experienced IT Operations Coordinator for an onsite role in Houston. You will serve as the primary IT contact for business users and vendors, coordinating SAP, Microsoft 365, infrastructure, network, and business applications, from intake to closure.

The position reports to the IT Head in Houston and involves collaboration with teams in Japan. Requires 8+ years IT experience and strong communication skills.

Qualifications

• 8+years of relevant IT experience.
• Broad working knowledge of SAP, Microsoft 365, and general IT infrastructure.
• Experience in IT operations, vendor management, and project coordination.
• Ability to manage IT requests independently from start to closure.
• Strong written and verbal communication, problem-solving, and follow-up skills.

Responsibilities

• Act as the primary IT contact for business users and vendors.
• Coordinate SAP and Other typical Office related Applications such as Microsoft 365, infrastructure, network and application support.
• Understand business requirements and work with vendors to deliver solutions.
• Track IT issues, projects, timelines, and vendor deliverables.
• Escalate critical issues and ensure timely resolution.
• Provide regular status updates to the IT Head in Houston.
• Coordinate with Japan-based teams and stakeholders when required.

Skills

8+ years IT experience

SAP

Microsoft 365

IT infrastructure

IT operations

Vendor management

Project coordination

Communication skills

Education

Bachelor's degree in IT/CS

Tools

SAP

Microsoft 365

Job description

KaizenGlobalis, a global technology consulting firm, seeks an experienced IT Operations Coordinator for an onsite role in Houston. You will serve as the primary IT contact for business users and vendors, coordinating SAP, Microsoft 365, infrastructure, network, and business applications, from intake to closure.

The position reports to the IT Head in Houston and involves collaboration with teams in Japan. Requires 8+ years IT experience and strong communication skills.