Onsite IT Operations Analyst – Asset & Network Support

Kaeppel Consulting; Erie (Erie County); On-site; USD 52,000 - 76,000; Full time

Job summary

Kaeppel Consulting is seeking 3 IT Operations Analysts for an on-site one-year engagement in Erie, PA. Responsibilities include handling administrative and operational support under supervision of ATSS administrators and leadership, with focus on standard IT tasks and documentation.

The role covers asset management, network/server configuration, backups, firmware/software updates, and SOP/process document collaboration with CP&M teams. Strong collaboration and documentation skills are essential.

Qualifications

• Familiarity with Service Now Requests and intake.

Responsibilities

• Admin and operational support under supervision.
• Configure and troubleshoot network devices and servers.
• Handle asset lifecycle duties and procurement workflows.

Skills

ServiceNow

Infoblox

Asset Management

Networking

Systems Administration

Job description

Kaeppel Consulting is seeking 3 IT Operations Analysts for an on-site one-year engagement in Erie, PA. Responsibilities include handling administrative and operational support under supervision of ATSS administrators and leadership, with focus on standard IT tasks and documentation.

The role covers asset management, network/server configuration, backups, firmware/software updates, and SOP/process document collaboration with CP&M teams. Strong collaboration and documentation skills are essential.