A leading technology employer is seeking an IT Infrastructure Tech I for on-site support in Plainfield, NJ. This entry-level position requires strong hardware and software troubleshooting skills alongside effective communication. Ideal candidates should have at least a High School diploma and some experience in help desk support. Competitive benefits include tuition reimbursement, career advancement opportunities, and a supportive workplace culture.
Qualifications
1-2 years’ experience working in a Help Desk Support role.
Ability to collaborate effectively with teammates.
Must be flexible with the schedule and able to work on multiple assignments simultaneously.
Responsibilities
Provide technical support for on-premises users, hardware, software, and networks.
Guide end users in technical issues and support projects.
Collaborate with teammates for effective problem resolution.
Skills
PC hardware and software technology
Windows Server/Operating Systems
Troubleshooting skills
Verbal and written communication
Organizational skills
Education
High School diploma or GED/HiSET
BS in Computer Science or equivalent technical training
Job description
A leading technology employer is seeking an IT Infrastructure Tech I for on-site support in Plainfield, NJ. This entry-level position requires strong hardware and software troubleshooting skills alongside effective communication. Ideal candidates should have at least a High School diploma and some experience in help desk support. Competitive benefits include tuition reimbursement, career advancement opportunities, and a supportive workplace culture.