Onsite IT & Hardware Support Technician (Temp)

MDpanel; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

MDpanel, one of the largest providers of expert medical opinions in the United States, is seeking a Temp IT Technician to manage on-site hardware inventory and lifecycle tasks, including audits, disposition, and asset shipping prep.

In this role you will handle helpdesk requests, troubleshoot hardware and connectivity, configure devices for new hires, and work with the IT team and MSP to resolve issues while maintaining accurate asset records. Onsite work with heavy lifting is required.

Qualifications

• 2+ years experience within an IT helpdesk role.
• 2+ years experience with Windows 10 & 11 operating systems.
• Familiarity with ticketing system such as Salesforce.
• Prolonged periods of sitting, manual dexterity, ability to lift up to 45 lbs.

Responsibilities

• Audit and manage onsite IT hardware inventory and dispositions.
• Respond to inbound helpdesk requests and troubleshoot hardware connectivity issues.
• Configure devices for new hires and test setups prior to deployment.
• Collaborate with IT team and MSP and escalate anomalies when needed.

Skills

IT Helpdesk experience

Windows 10 & 11

Lifting 45 lbs

Hardware troubleshooting

Tools

Salesforce

Job description

MDpanel, one of the largest providers of expert medical opinions in the United States, is seeking a Temp IT Technician to manage on-site hardware inventory and lifecycle tasks, including audits, disposition, and asset shipping prep.

In this role you will handle helpdesk requests, troubleshoot hardware and connectivity, configure devices for new hires, and work with the IT team and MSP to resolve issues while maintaining accurate asset records. Onsite work with heavy lifting is required.