Onsite IT Hardware & Helpdesk Technician

Department of Developmental Services - Porterville Developmental Center; California; On-site; USD 60,000 - 80,000; Full time

Job summary

The Department of Developmental Services - Porterville Developmental Center in California is seeking an Information Technology Specialist I to support employee-facing IT infrastructure at the Porterville site and three STAR Homes. The role focuses on first-level help desk responses, troubleshooting, and equipment deployment.

In-person, on-site work only. Applicants must pass the Information Technology Specialist I examination and meet state requirements, including background and medical

Qualifications

• Background Investigation required prior to hire.
• Medical Clearance required prior to hire.
• California residency required at time of appointment.

Responsibilities

• Provide first-level IT support including responding to help desk calls and work orders.
• Assist infrastructure team with network equipment and security devices, including switches, VOIP, cameras, WiFi, and cabling.
• Receive training on new technologies and implement updates at the facility.

Job description

The Department of Developmental Services - Porterville Developmental Center in California is seeking an Information Technology Specialist I to support employee-facing IT infrastructure at the Porterville site and three STAR Homes. The role focuses on first-level help desk responses, troubleshooting, and equipment deployment.

In-person, on-site work only. Applicants must pass the Information Technology Specialist I examination and meet state requirements, including background and medical