Onsite IT Field Technician: Networking & Troubleshooting Pro

TEKsystems

Bowling Green (OH)

On-site

USD 25,000 - 34,000

Part time

7 days ago
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Benefits offered by this job

Medical, dental & vision
401(k) Retirement Plan
Life Insurance
Health Spending Account (HSA)

Job summary

TEKsystems is seeking technicians in Bowling Green, OH, to install network equipment, switches, cabling, and IT gear. The role involves on-site hardware setup, maintenance, and troubleshooting to ensure reliable connectivity.

You will work under leadership, address customer questions, and contribute to continuous improvement efforts in a fully onsite contract environment. The position emphasizes documenting daily work, collaborating across teams, and providing prompt after-hours support while

Qualifications

  • Experience installing network equipment, switches, IT gear, patch panels and cabling.
  • Ability to troubleshoot and provide on-site IT support in a contract role.
  • Respond promptly to after-hours calls and messages.
  • Document daily work to build complete customer history.

Responsibilities

  • Management of IT infrastructure - Hardware setup, customer network support, Endpoint support in field
  • Troubleshoot and support all IT connected devices
  • Remediate Security vulnerabilities and perform/request appropriate action from respective items/teams
  • Collaborate with Operations across multiple groups to meet current and future continuous improvement project goals
  • Ability to assist with deploying/troubleshooting networking solutions on premise, cloud, or hybrid.
  • Provide Technical support and on-site troubleshooting/repair for customers
  • Responding to phone calls and texts after hours and on weekends within a timely manner
  • Experience and Skills in documenting all work performed daily to build complete customer work history

Skills

Network hardware
IT infrastructure
Field support
Customer service

Job description

TEKsystems is seeking technicians in Bowling Green, OH, to install network equipment, switches, cabling, and IT gear. The role involves on-site hardware setup, maintenance, and troubleshooting to ensure reliable connectivity.

You will work under leadership, address customer questions, and contribute to continuous improvement efforts in a fully onsite contract environment. The position emphasizes documenting daily work, collaborating across teams, and providing prompt after-hours support while

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