Onsite IT Field Technician — Desktop Support Pro

Apex Systems; Homer City (Indiana County); On-site; USD 25,000 - 39,000; Full time

Job summary

Everforth Apex is seeking two Desktop Support Technicians to provide on-site IT support for a large-scale project in Homer City, PA. Responsibilities include workstation deployment, hardware troubleshooting, onboarding, and day-to-day tech support across multiple sites.

The role emphasizes hands-on work, customer interaction, and learning within an enterprise IT context, with mentorship and remote support resources available as you grow your skills.

Qualifications

• Experience providing desktop, help desk, or technical support.
• Strong troubleshooting and problem-solving skills.
• Familiarity with Windows operating systems and PC hardware.
• Experience supporting laptops, desktops, mobile devices, and peripherals.
• Strong customer service and communication skills.
• Ability to work independently while collaborating with a larger support team.
• Professional demeanor and customer-facing experience.

Responsibilities

• Provide on-site desktop support for employees and project personnel
• Set up and deploy new workstations, laptops, mobile devices, and peripherals
• Troubleshoot hardware, software, connectivity, and login-related issues
• Serve as the first point of contact for technology support requests
• Assist with new employee onboarding, workstation setup, and account access
• Support Windows-based environments, Apple devices, and common office technologies
• Coordinate with remote IT teams to escalate and resolve technical issues
• Manage basic inventory and deployment of IT equipment
• Support office build-outs, workstation moves, and technology installations
• Assist with badge provisioning and access-related tasks as needed
• Deliver a high level of customer service and white-glove support to end users

Skills

Desktop support

Troubleshooting

Windows

Laptops/Tablets/Mobile

Customer service

Independent with team

Professional demeanor

ServiceNow

Networking basics

iOS support

Desktop deployments

Scripting/Automation

Job description

Everforth Apex is seeking two Desktop Support Technicians to provide on-site IT support for a large-scale project in Homer City, PA. Responsibilities include workstation deployment, hardware troubleshooting, onboarding, and day-to-day tech support across multiple sites.

The role emphasizes hands-on work, customer interaction, and learning within an enterprise IT context, with mentorship and remote support resources available as you grow your skills.