On-Demand Desktop Support Engineer (On-Site)

Axiom Technologies; Spokane, Northern (WA, KY); On-site; USD 34,000 - 55,000; Part time

Job summary

Axiom Technologies in Harrisburg, PA is seeking a capable Desktop Support Engineer to deliver on-site IT support for enterprise clients. This contract-based, on-demand role focuses on fast, hands-on technical assistance for desktops, laptops, and peripherals at client sites.

The position requires strong Windows expertise, hardware repair skills, basic networking, and excellent communication. It involves flexible assignment delivery by the Service Delivery Team with no guaranteed hours.

Qualifications

• Proficient in Windows desktop environments and peripherals.
• Basic networking knowledge including LAN concepts, switches, and routers.
• Strong communication and customer service abilities are essential.
• Able to work independently in on-site settings and manage time effectively.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues with Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, OSes, and enterprise software.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Printer/Peripheral issues

Communication skills

Independent onsite work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT troubleshooting tools

Job description

Axiom Technologies in Harrisburg, PA is seeking a capable Desktop Support Engineer to deliver on-site IT support for enterprise clients. This contract-based, on-demand role focuses on fast, hands-on technical assistance for desktops, laptops, and peripherals at client sites.

The position requires strong Windows expertise, hardware repair skills, basic networking, and excellent communication. It involves flexible assignment delivery by the Service Delivery Team with no guaranteed hours.