Field IT Technician: On-Site Support & Deployment

Encore Technologies; Dallas (TX); On-site; USD 52,000 - 82,000; Full time

Job summary

Encore Technolgies is seeking IT Field Services Technicians to provide on-site technical support, installation, and maintenance for clients. You will diagnose hardware, software, and network issues, travel to client sites, and ensure systems run smoothly across Windows, macOS, and Linux environments.

The role requires strong technical skills, problem-solving ability, and a customer-focused mindset to communicate effectively with clients and document service activities.

Qualifications

• Strong technical skills and a customer-focused mindset are crucial.
• Ability to adapt to different IT environments and technologies.

Responsibilities

• Travel to client locations to diagnose and resolve hardware, software, and network issues.
• Explain technical issues and solutions to non-technical users; provide progress updates.

Skills

Technical skills

Problem solving

Communication

Customer focus

Adaptability

Tools

Windows

macOS

Linux

Job description

Encore Technolgies is seeking IT Field Services Technicians to provide on-site technical support, installation, and maintenance for clients. You will diagnose hardware, software, and network issues, travel to client sites, and ensure systems run smoothly across Windows, macOS, and Linux environments.

The role requires strong technical skills, problem-solving ability, and a customer-focused mindset to communicate effectively with clients and document service activities.