Onsite IT Engineer - Manufacturing & Global Support (Tokyo)

ICEYE

United States

On-site

USD 44,000 - 57,000

Full time

14 days+

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Job summary

ICEYE in Tokyo is seeking an IT Site Engineer to provide hands-on IT support for our global manufacturing sites, ensuring operational continuity and productivity. You will be the primary on-site IT presence for the manufacturing facilities, maintaining Windows, macOS, Linux, networking, and office equipment, with Jira Service Management handling requests.

This permanent, office-based role collaborates with the global IT team and reports to the IT leadership, offering growth and a chance to

Qualifications

Proven experience in hands-on IT support, field engineering, or systems administration.
Strong troubleshooting skills across Windows, macOS, and Linux environments.
Solid understanding of networking fundamentals and experience resolving connectivity issues.
Experience supporting office IT equipment, collaboration tools, and service desk platforms.

Responsibilities

Provide hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology.
Maintain and troubleshoot manufacturing IT infrastructure, including Linux-based systems and local network connectivity.
Resolve global IT support requests via Jira Service Management, contributing to shared service desk operations.
Manage user access and permissions using IAM tools, and maintain clear documentation for site systems and processes.