On-Site Field Service Engineer – Install, Repair & Train

Tokyo Electron US; Manassas (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Tokyo Electron US is seeking a Field Service/Start-Up Engineer II to provide on-site support, installations, repairs, and preventive maintenance for our semiconductor equipment in customer facilities. Under moderate supervision, you will be dedicated to delivering professional, timely service and ensuring customer satisfaction.

You will document all service activities, collaborate with engineering and quality teams, train customers, and uphold safety standards while traveling to sites across

Qualifications

• Must troubleshoot mechanical and electrical equipment.
• Excellent written and verbal communication skills.
• Ability to follow processes, policies and procedures.
• Experience with diagnostic tools and service software.
• Willingness to travel to customer sites frequently.

Responsibilities

• Provide on-site technical support to customers.
• Perform installations, repairs and preventive maintenance.
• Document all service activities and reports.
• Collaborate with Service Manager and team on improvements.
• Train customers on equipment use and basic troubleshooting.
• Maintain safety and quality in daily operations.
• Keep up with industry trends and service techniques.

Skills

Troubleshoot mech/electrical

Communication

Documentation

Travel to sites

Diagnostics tools

Education

High School Diploma or equivalent

Semiconductor industry exp preferred

Job description

Tokyo Electron US is seeking a Field Service/Start-Up Engineer II to provide on-site support, installations, repairs, and preventive maintenance for our semiconductor equipment in customer facilities. Under moderate supervision, you will be dedicated to delivering professional, timely service and ensuring customer satisfaction.

You will document all service activities, collaborate with engineering and quality teams, train customers, and uphold safety standards while traveling to sites across