Field Service & Start-Up Engineer — On‑Site Tech & Training

Tokyo Electron US; Portland (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Tokyo Electron US seeks a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment at customer sites. The role emphasizes a professional approach, safety, and timely service delivery.

You will document service activities, collaborate with cross-functional teams, and train customers on basic troubleshooting while traveling to customer locations as needed.

Qualifications

• Ability to troubleshoot and repair mechanical and electrical equipment.
• Strong written and verbal communication skills.
• Ability to follow processes, policies, and procedures.

Responsibilities

• Provide on-site technical support to customers and resolve issues.
• Install, repair, and maintain equipment per guidelines and customer requirements.
• Conduct inspections and preventive maintenance activities.
• Document service activities and repair records accurately.
• Collaborate with Service Manager and team to improve processes and share best practices.
• Train customers on safe equipment use and basic troubleshooting.

Skills

Troubleshooting

Mechanical repair

Electrical repair

Customer communication

Documentation

Cross-functional collaboration

Education

High School Diploma or equivalent

Job description

Tokyo Electron US seeks a Field Service/Start-Up Engineer II to provide on-site technical support, install, repair, and maintain equipment at customer sites. The role emphasizes a professional approach, safety, and timely service delivery.

You will document service activities, collaborate with cross-functional teams, and train customers on basic troubleshooting while traveling to customer locations as needed.