Onsite Endpoint Support Specialist - Contract to Full-Time

Kforce Inc; Austin (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

Kforce is seeking an onsite Endpoint Support Specialist in Austin, TX for a one-year contract with potential to convert to full-time. The role supports multiple sites, primarily the downtown Austin office, delivering hands-on technical assistance for end-user devices.

You will break/fix desktop OS, mobile devices, printers, and related peripherals, install and update devices across branches, and train new users to improve productivity while following ITIL-like practices in a corporate

Qualifications

• 1+ years in a help desk or endpoint role.
• Strong working knowledge of desktop OS, peripherals, mobile devices, printers and print servers.
• Strong working knowledge of customer support in an enterprise environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft applications.

Responsibilities

• Provide break/fix support for phones, computers and printers to ensure endpoint assets function properly.
• Install new and updated end-user devices across the bank and network hardware at branches.
• Train new users to use hardware and software to maximize total work efficiency.

Skills

Help desk

Endpoint support

Desktop OS

Mobile devices

Printers

Print servers

Enterprise support

Communication

Microsoft Office

Job description

Kforce is seeking an onsite Endpoint Support Specialist in Austin, TX for a one-year contract with potential to convert to full-time. The role supports multiple sites, primarily the downtown Austin office, delivering hands-on technical assistance for end-user devices.

You will break/fix desktop OS, mobile devices, printers, and related peripherals, install and update devices across branches, and train new users to improve productivity while following ITIL-like practices in a corporate