IT Engineer/Analyst – Onsite Tech & Security Pro

Lancesoft; Austin (TX); On-site; USD 67,000 - 89,000; Full time

Job summary

Lancesoft in Austin, TX is seeking an IT Engineer/Analyst for a 5-month, 100% onsite assignment. The role combines hands-on IT support with teamwork to deliver customer-first service and maintain IT assets, networks, and security systems.

You will configure laptops, manage inventory, document issues, and help define IT processes and standards while enforcing security policies across the organization.

Qualifications

• Bachelor's degree in Information Technology or related field preferred.
• Technical IT certifications preferred.
• 3–4 years of experience in computer maintenance and support or equivalent.
• Microsoft Certified Professional; Linux/Ubuntu configuration advanced.
• Experience in shell scripting, Power Automate, Jira and Slack configuration.
• Proficient with Microsoft Office Suite or Google Workspace.

Responsibilities

• Provide customer-first technical IT support for end-user assets, networks and security systems.
• Configure laptops and antivirus; implement cybersecurity provisions.
• IT Asset & Inventory Management: track and order IT equipment and supplies.
• Fully document IT support issues and resolutions for team efficiency.
• Execute and help define IT processes and standards; enforce policies.

Skills

Customer-first

End-user IT tech

Communication

Analytical thinking

Multitasking

Team collaboration

Education

Bachelor's degree in Information Technology

Technical IT certifications

Microsoft Certified Professional

Linux/Ubuntu configuration (advanced)

Tools

Jira

Slack configuration

Power Automate

Linux/Ubuntu

Microsoft Office/Google Workspace

Job description

Lancesoft in Austin, TX is seeking an IT Engineer/Analyst for a 5-month, 100% onsite assignment. The role combines hands-on IT support with teamwork to deliver customer-first service and maintain IT assets, networks, and security systems.

You will configure laptops, manage inventory, document issues, and help define IT processes and standards while enforcing security policies across the organization.