Onsite IT Desktop Tech III — Windows/macOS & Onboarding

Trident Consulting; Aliso Viejo (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Trident Consulting is seeking an IT Desktop Support Technician III for a 6-month assignment in Aliso Viejo, CA. The role requires hands-on support for desktop and laptop systems, active directory and Office 365 environments, and onboarding/offboarding duties for onsite and remote staff.

The ideal candidate has 2–5 years of related IT experience, strong troubleshooting, and the ability to work independently in a fast-paced setting.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s degree preferred; 2–5 years of related IT support experience.
• Advanced experience with Windows, macOS and enterprise IT environments.

Responsibilities

• Provide hands-on desktop and laptop support for Windows and macOS environments.
• Manage IT assets and onboarding/offboarding for onsite and remote employees.
• Install and repair hardware, software, and peripherals per specifications.

Skills

Customer service

Troubleshooting

Independent work

Education

High School diploma

Bachelor's degree preferred

Tools

Active Directory

Entra ID

Office 365

Job description

Trident Consulting is seeking an IT Desktop Support Technician III for a 6-month assignment in Aliso Viejo, CA. The role requires hands-on support for desktop and laptop systems, active directory and Office 365 environments, and onboarding/offboarding duties for onsite and remote staff.

The ideal candidate has 2–5 years of related IT experience, strong troubleshooting, and the ability to work independently in a fast-paced setting.