Onsite IT Analyst & Technical Lead (Mon–Fri)

Saint Luke's Health System; Kansas City (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Saint Luke’s Health System in Kansas City, MO is seeking a desktop and application support specialist to provide on-site IT assistance across our sites. You will troubleshoot Level 2 issues, serve as a technical resource for site projects, and support staff with desktop applications.

This is a full-time, daytime, on-site role Monday through Friday. Experience may be substituted by college as needed; we value a positive attitude, strong customer service skills, teamwork, and willingness to learn.

Qualifications

• Less than 1 year of desktop/app support experience.
• On-site, Monday–Friday work schedule.

Responsibilities

• Provide desktop and application support at assigned sites.
• Troubleshoot Level 2 issues from Client Support Center.
• Mentor and coordinate with junior analysts/technicians as needed.
• Represent IS operations on project teams as assigned.

Skills

Desktop support

Customer service

Troubleshooting

Communication

Team player

Education

High school diploma or equivalent

Tools

Imaging software

Office suite

Job description

Saint Luke’s Health System in Kansas City, MO is seeking a desktop and application support specialist to provide on-site IT assistance across our sites. You will troubleshoot Level 2 issues, serve as a technical resource for site projects, and support staff with desktop applications.

This is a full-time, daytime, on-site role Monday through Friday. Experience may be substituted by college as needed; we value a positive attitude, strong customer service skills, teamwork, and willingness to learn.