Onsite Installations Coordinator

Energy Jobline ZR; Modesto (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Energy Jobline ZR is seeking an On-site Installation Coordinator in Modesto, CA to manage material installations and coordinate between customers and Installers. The role involves liaising with installers, estimators, and company personnel to deliver a smooth installation experience.

The ideal candidate has a high school diploma, customer service and scheduling experience, and proficiency with Google Suite or Microsoft Office. This is an on-site position at 736 S Mariposa Rd, Suite F, CA.

Qualifications

• Customer service experience required.
• Experience in scheduling or event planning.
• Rollmaster experience preferred.

Responsibilities

• Provide excellent customer service while communicating with customers over the phone and in writing.
• Act as a liaison between multiple parties to bring an installation to completion.
• Collaborate with installers, estimators, and other company personnel to create a positive experience for customers.
• Review customer contracts for accuracy.
• Schedule installations with customers and assign installers to perform installation.
• Maintain installer calendars through the system.
• Prepare necessary paperwork.
• Keep detailed notes from the beginning to the end of installation.
• Transfer materials from location to location as needed for installations.
• Review assigned materials prior to providing pick tickets to ensure inventory is assigned as needed.
• Follow up with Purchasing where applicable when waiting on material to arrive for scheduled install date.
• Confirm install completion with installers, adjust JSTAT’s to ensure Accounting collects the balance due from customers.
• Handle customer concerns, repairs, and claims as necessary.

Skills

Customer service

Scheduling

Event planning

Problem solving

Education

High School Diploma, GED, or equivalent

Rollmaster experience

Tools

Google Suite

Microsoft Office

Job description

Energy Jobline ZR is seeking an On-site Installation Coordinator in Modesto, CA to manage material installations and coordinate between customers and Installers. The role involves liaising with installers, estimators, and company personnel to deliver a smooth installation experience.

The ideal candidate has a high school diploma, customer service and scheduling experience, and proficiency with Google Suite or Microsoft Office. This is an on-site position at 736 S Mariposa Rd, Suite F, CA.