On-site Customer Care Coordinator - Service & Install

Hans Energy Systems; Poway (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Hans Energy Systems is seeking a friendly first point of contact for customers booking service, repairs, and installations. This on-site role in Poway, CA requires 2+ years of customer service experience and strong communication skills.

You will answer calls, schedule appointments, and coordinate with the field team to keep operations running smoothly. We value organized individuals who enjoy making customers day easier and can handle multiple tasks with a positive attitude in a fast-paced home

Qualifications

• 2+ years of customer service experience (home services, trades, or call center a plus)
• Strong phone, email, and computer skills

Responsibilities

• Answer inbound calls, schedule appointments, follow up with customers, and coordinate with the team in the field.
• If you love organizing chaos and making people's day a little easier, this is your role.

Skills

Customer service experience

Strong communication

Job description

Hans Energy Systems is seeking a friendly first point of contact for customers booking service, repairs, and installations. This on-site role in Poway, CA requires 2+ years of customer service experience and strong communication skills.

You will answer calls, schedule appointments, and coordinate with the field team to keep operations running smoothly. We value organized individuals who enjoy making customers day easier and can handle multiple tasks with a positive attitude in a fast-paced home