Onsite Infrastructure IT Analyst: Hardware & Network Support

3M; Knoxville (IA); On-site; USD 96,000 - 117,000; Full time

Job summary

3M is hiring an Infrastructure IT Analyst to support hardware and software across workstations, printers, servers, and networking at the Knoxville site. The role emphasizes IT security, compliance, and maintaining operational procedures within a manufacturing environment.

The position requires a Bachelor's in IT with 5+ years of IT experience (or a High School Diploma with 8+ years). Onsite work five days a week with potential travel up to 15%.

Qualifications

• Bachelor's degree in Information Technology with 5+ years IT experience, or a High School Diploma/GED with 8+ years IT experience in manufacturing or related environments.
• Experience configuring, troubleshooting, and maintaining Microsoft PCs is expected.
• Experience with networking and security protocols is a plus.

Responsibilities

• Provide standard hardware support for workstations, laptops, tablets, printers, RF devices, servers, and networking.
• Provide standard software support for Windows OS, MS Office, Lotus Notes DB, and security tools.
• Maintain site dashboards for computers, printers, servers, networking devices, IT work tickets and vulnerabilities.
• Ensure compliance with IT standards, security requirements and operational procedures.

Skills

Interpersonal skills

Team collaboration

Windows troubleshooting

Networking basics

Education

Bachelor's degree in Information Technology

High School Diploma/GED with IT experience

Tools

RF devices, Zebra printers, HP printers

Network switches

Firewalls hardware & software

Job description

3M is hiring an Infrastructure IT Analyst to support hardware and software across workstations, printers, servers, and networking at the Knoxville site. The role emphasizes IT security, compliance, and maintaining operational procedures within a manufacturing environment.

The position requires a Bachelor's in IT with 5+ years of IT experience (or a High School Diploma with 8+ years). Onsite work five days a week with potential travel up to 15%.