Onsite HR & People Operations Associate

Via Transportation, Inc.; Sioux Falls (SD); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Job summary

Via Transportation, Inc. in Sioux Falls, SD is seeking a hands-on People Operations Associate to support frontline employees through onboarding, compliance, employee support, and real-time issue resolution.

You will partner with central HR, drive process improvements, and help shape an inclusive workplace culture while maintaining accurate records and ensuring policy adherence. This in-person role requires 3+ years in HR-related work and a willingness to travel locally.

Qualifications

• 3+ years of experience in HR operations, employee relations, or talent acquisition.
• Experience with unionized employee populations and collective bargaining agreements.
• Knowledge of employment laws and regulations (e.g., FMLA, ADA, FLSA).
• Based in Sioux Falls, SD area and comfortable working in person 5 days per week.

Responsibilities

• Own end-to-end employee lifecycle processes, including onboarding and off-boarding.
• Manage workers’ compensation and unemployment claims, ensuring timely processing and compliance.
• Provide day-to-day employee support, handle inquiries and investigations, and foster a positive workplace culture.
• Lead employee engagement and recognition initiatives to enhance the employee experience.
• Support payroll processes, administer employee benefits including open enrollment.
• Maintain accurate employee records and ensure adherence to policies and regulatory requirements.
• Partner on recruiting efforts, including interviews and pre-hire screenings.
• Handle sensitive employee relations matters, including terminations and required documentation.
• Represent the company at job fairs and community events to attract talent.
• Collaborate with local partners and vendors to support operational needs.

Skills

HR operations

Employee relations

Talent acquisition

Union experience

Job description

Via Transportation, Inc. in Sioux Falls, SD is seeking a hands-on People Operations Associate to support frontline employees through onboarding, compliance, employee support, and real-time issue resolution.

You will partner with central HR, drive process improvements, and help shape an inclusive workplace culture while maintaining accurate records and ensuring policy adherence. This in-person role requires 3+ years in HR-related work and a willingness to travel locally.