Onsite HR Implementation & Client Success Specialist

Teamtalentus; Town of Pittsford (NY); Sur place; USD 46 000 - 58 000; Plein temps

Résumé du poste

Paylocity, a leading cloud-based HR and payroll software provider, is seeking an HR Consultant I to evaluate client needs and configure our HR applications to meet those needs during implementation.

You will guide onboarding, performance management setup, and self-service portal configuration, coordinating with clients and internal teams. Some travel may be required.

This in-office role at Rochester, NY offers strong benefits and opportunities for career development.

Qualifications

• Bachelor’s degree in human resources or related fields preferred.
• Previous customer service or client interfacing role preferred.
• Willingness to perform a full range of tasks and projects under supervision.
• Strong interpersonal communication, writing and organizational skills.
• Ability to handle confidential information with sensitivity.
• Solid understanding of Microsoft Office Suite and Excel.
• SHRM certification preferred.

Responsabilités

• Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through the use of effective project management coupled with a consultative HR approach.
• Provide industry leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities and craft a suggested timeline for the implementation of all HR products.
• Conduct an alignment call to answer HR product specific questions, collect HR data and configuration requirements.
• Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process.
• Research and provide guidance in the interpretation of human resource policies
• Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to use our HR products to their fullest extent.
• Some travel up to 5% required.
• Other duties as assigned.

Connaissances

Interpersonal communication

Writing

Organizational skills

Formation

Bachelor’s degree in human resources or related fields

SHRM certification

Outils

Microsoft Office Suite

Excel

Description du poste

Paylocity, a leading cloud-based HR and payroll software provider, is seeking an HR Consultant I to evaluate client needs and configure our HR applications to meet those needs during implementation.

You will guide onboarding, performance management setup, and self-service portal configuration, coordinating with clients and internal teams. Some travel may be required.

This in-office role at Rochester, NY offers strong benefits and opportunities for career development.