Implementation Consultant II: HCM Onboarding & Data Migration

Airbase; Town of Pittsford (NY); Presencial; USD 54 000 - 77 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

Life and disability insurance

401(k) match

Career development opportunities

Resumo da oferta

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The Implementation Consultant II role focuses on leading discovery sessions, designing configurations, and ensuring accurate data conversion and smooth onboarding for moderately complex clients.

This 100% in-office position is based in Rochester, NY, with no remote option.

Qualificações

• 2+ years of Customer Service or Customer interfacing role.
• 2+ years of HCM implementation experience preferred.
• Highschool Diploma required; bachelor’s degree preferred or equivalent experience.
• Knowledge of Paylocity products and process is preferred.
• Client Centric Approach: Excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process.
• Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs: Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis.
• Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations.
• Project Management: Ability to independently prioritize tasks and projects based on importance and urgency to ensure timely and efficient completion.

Responsabilidades

• Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for moderately complex clients. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation.
• Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback.
• Assist moderately complex clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software.
• Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor).
• Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities.
• Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations.
• Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary.
• Provide advice and guidance to assist clients on incorporating HCM best practices, process improvements, and change management strategies.

Conhecimentos

Customer focus

HCM implementation

Analytical thinking

Communication skills

Problem solving

Project management

Excel proficiency

Formação académica

High school diploma

Bachelor's degree preferred

Equivalent experience

Ferramentas

Microsoft Office

Excel

Descrição da oferta de emprego

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The Implementation Consultant II role focuses on leading discovery sessions, designing configurations, and ensuring accurate data conversion and smooth onboarding for moderately complex clients.

This 100% in-office position is based in Rochester, NY, with no remote option.