Onsite Hospital Security Officer (Per Diem, Day Shift)

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Mass General Brigham seeks a Per Diem Security Officer for Day shifts to patrol hospital premises, deter security risks, and respond to emergencies. The role emphasizes protecting patients, staff and visitors, while maintaining confidential records and coordinating with law enforcement as needed.

The position requires strong customer service, communication, and de-escalation skills, with a background in security or police work preferred and an on-site shift at 66 Blossom Street.

Qualifications

• Bachelor's degree in Criminal Justice preferred; experience in lieu of a degree is not accepted.
• Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
• Possesses and exhibits excellent customer service skills.
• Arrest of criminal suspects under State Special Police license when required and authorized.

Responsibilities

• Patrols assigned areas with focus on high-risk zones.
• Identify unsafe conditions and unsecured areas to prevent theft, injuries or damages.
• Maintain strict confidentiality at all times.
• Investigate thefts, shortages and complaints; question involved individuals; notify law enforcement as needed.
• Prepare and submit written reports; log incidents; keep supervisors informed.

Skills

Interpersonal communication

Customer service

De-escalation

Multitasking

Problem solving

Analytical thinking

Writing skills

Typing

Database software

Education

Bachelor's in Criminal Justice

Tools

Database software

Office software

Job description

Mass General Brigham seeks a Per Diem Security Officer for Day shifts to patrol hospital premises, deter security risks, and respond to emergencies. The role emphasizes protecting patients, staff and visitors, while maintaining confidential records and coordinating with law enforcement as needed.

The position requires strong customer service, communication, and de-escalation skills, with a background in security or police work preferred and an on-site shift at 66 Blossom Street.