Hospital Security Officer: Protecting Patients & Visitors

1200 The General Hospital Corporation; Cambridge (MA); On-site; USD 32,000 - 45,000; Full time

Job summary

Mass General Brigham is expanding in Cambridge with a new Ragon Institute facility and seeks a Security Officer to join the team. You will patrol, respond to incidents, and protect patients, staff, and visitors in a dynamic hospital environment.

Role emphasizes professional service, vigilance, and excellent customer care, with a rotating schedule including days, evenings, nights, weekends, and holidays as required.

Qualifications

• Bachelor's Degree Criminal Justice preferred.
• Licenses: Class D Driver's License required.
• 3-5 years experience in hospital/security/emergency services preferred.

Responsibilities

• Patrols assigned areas to promote a safe, secure environment.
• Identifies and reports unsafe conditions or security concerns.
• Responds professionally to incidents and complaints.
• Investigates thefts or misconduct by gathering information.
• Notifies law enforcement and detains suspects when appropriate.
• Prepares reports and maintains security logs.

Skills

Interpersonal skills

Customer service

Judgment under pressure

Observation

Documentation

Education

Bachelor's Degree Criminal Justice

Job description

Mass General Brigham is expanding in Cambridge with a new Ragon Institute facility and seeks a Security Officer to join the team. You will patrol, respond to incidents, and protect patients, staff, and visitors in a dynamic hospital environment.

Role emphasizes professional service, vigilance, and excellent customer care, with a rotating schedule including days, evenings, nights, weekends, and holidays as required.