Security Officer - Per Diem

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Job summary

The Brigham and Women's Hospital, Inc. is seeking a per diem security professional for evening shifts in Foxboro. The role emphasizes patrols of designated areas, rapid response to incidents, and strict confidentiality.

Candidates should have a criminal justice background and a valid State Special Police license, with prior hospital/security experience preferred. You will operate dispatcher systems, document events clearly, and assist in emergencies while maintaining a courteous, professional

Qualifications

• Bachelor's degree in Criminal Justice preferred.
• Experience in hospital security or police/EMS is valued.
• Ability to de-escalate angry or stressed individuals.

Responsibilities

• Patrols assigned areas with attention to high-risk zones.
• Investigates thefts, misconduct, and notifies authorities as needed.
• Prepares accurate written incident reports and logs.
• Maintains confidentiality at all times.
• Operates dispatcher duties on integrated security systems.
• Responds to medical emergencies and assists as required.

Skills

Patrol presence

Customer service

De-escalation

Documentation

Interpersonal skills

Education

Bachelor's Degree in Criminal Justice

Tools

State Special Police license

Dispatch systems

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.

Job Summary PER DIEM evenings - Foxboro

Qualifications

• Patrols assigned areas, giving particular attention to those areas where security problems have occurred
• Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees
• Maintains strict confidentiality standards at all times
• Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required
• Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times
• Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation
• Performs as Dispatcher utilizing “state-of-the-art” integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation
• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic
• Voluntary participation in various departmental committees, task forces, and teams

Bachelor's Degree Criminal Justice preferred Can this role accept experience in lieu of a degree? No

Class D Passenger Vehicle Driver's License [State License]

Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred

Knowledge, Skills and Abilities

• Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others
• Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression
• Works effectively both independently and in teams. Able to multitask
• Strong problem-solving skills
• Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes
• Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible
• Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively
• Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices
• Strong writing skills to provide and maintain documentation to support data
• Intermediate computer skills: typing and use of database software

Additional Job Details (if applicable) Remote Type Onsite Work Location 10 Vining Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $23.34 - $33.37/Hourly Grade 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.