Onsite HOA Community Manager – Multi-Property (Raleigh)

CAMS (Community Association Management Services); Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

CAMS is seeking an On-site Community Manager (HOA Management) to support three active adult communities in the Raleigh, NC area. The role rotates between sites and you will work on-site at a different location each day.

You will build strong relationships with HOA boards, supervise on-site staff, prepare budgets and reports, coordinate vendors, and oversee daily HOAs to deliver exceptional service with the support of a team of specialists.

Qualifications

• Formal education or professional work experience in Community Management or related field
• Demonstrated commitment to quality customer service
• Ability to quickly learn new technology
• Outstanding written and oral communication skills
• Excellent time management skills
• Must be proficient in Microsoft Office applications (Word, Excel, Outlook)
• Ability to adapt to varying tasks
• Must be detail-oriented
• Ability to create and maintain a budget
• Ability to review and analyze financial reports

Responsibilities

• Maintain communication with the HOA community board of directors and homeowners of 3 Associations
• Supervise on-site staff: Lifestyle Directors and facilities, maintenance staff members
• Schedule and prepare for regular board meetings
• Respond to homeowner needs in a timely manner
• Prepare and present the annual budget to the board of directors
• Analyze monthly financial reports, and create variance reports for the board of directors
• Create monthly management reports
• Coordinate vendors for community maintenance and special projects
• Oversee daily operations of the HOAs
• Attend regular meetings with the management firm
• Supervise administrative and maintenance staff where applicable
• Manage all short- and long-term objectives and goals of the HOAs
• Develop and recommend the annual Operating Budget and Mid-Year Forecast with the assistance of on-site HOA Committees
• Recommend all third-party service providers and contractors and manage their activity
• Recommend aesthetic, maintenance, and safety improvements to the community
• Attend and contribute to Committee Meetings (Finance, Infrastructure, Landscaping, Marine, Security)
• Supervise the on-site work order process
• Work with third-party professionals (engineers, legal firms, insurance firms, construction management firms, marketing firms)
• Recommend and ensure the consistent execution of emergency/storm management activity
• Perform other job functions including personal management of on-site staff

Skills

Customer service

Board communication

Budgeting

Financial reporting

Vendor management

Time management

Technology learning

Education

Bachelors degree preferred

CAI designations strongly preferred - CMCA, AMS, PCAM

Tools

Microsoft Office

Job description

CAMS is seeking an On-site Community Manager (HOA Management) to support three active adult communities in the Raleigh, NC area. The role rotates between sites and you will work on-site at a different location each day.

You will build strong relationships with HOA boards, supervise on-site staff, prepare budgets and reports, coordinate vendors, and oversee daily HOAs to deliver exceptional service with the support of a team of specialists.