HOA Community Manager | Build Thriving Neighborhoods

Paycom - ATS; Raleigh (NC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid vacation and holidays

Disability insurance

Life insurance

Job summary

William Douglas Management in Raleigh seeks a proactive Community Manager to cultivate strong relationships with Boards, homeowners, and vendors. You will oversee multiple HOA communities, conduct site inspections, and ensure timely communication and problem-solving while maintaining high service standards.

You’ll coordinate budgets, review financials with Boards, and lead meetings and events. Strong communication, organization, and independence are essential in this client-facing role, with

Qualifications

• 1–3 years of HOA or community association management experience is preferred but not required.
• Excellent time management and organizational skills.
• Strong written and verbal communication abilities.
• Proactive, independent problem-solving in a fast-paced environment.
• Experience reading financial statements and budgeting support.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Build and maintain strong, professional relationships with Board members, homeowners, vendors, and contractors.
• Serve as the primary contact for a portfolio of HOA communities.
• Inspect common areas and amenities; identify maintenance, compliance, and operational needs.
• Assist Boards with rule enforcement and homeowner communications.
• Coordinate vendors and contractors; follow up on service needs and projects.
• Review financial statements, prepare budgets, and monitor finances.
• Organize and lead Board meetings, annual meetings, elections, and events.
• Prepare meeting materials, reports, and correspondence.
• Attend occasional evening meetings in person or virtually.
• Balance multiple priorities while delivering responsive service.

Skills

Customer service

Time management

Organizational skills

Communication skills

Microsoft Office

Excel

Budgeting

Driver's license

CINC

Tools

CINC

Job description

William Douglas Management in Raleigh seeks a proactive Community Manager to cultivate strong relationships with Boards, homeowners, and vendors. You will oversee multiple HOA communities, conduct site inspections, and ensure timely communication and problem-solving while maintaining high service standards.

You’ll coordinate budgets, review financials with Boards, and lead meetings and events. Strong communication, organization, and independence are essential in this client-facing role, with