Onsite Healthcare EAP Coordinator

Software Guidance & Assistance, Inc. (SGA, Inc.); Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA), is seeking an EAP Department Assistant for a contract assignment in Sacramento, CA. The role supports Employee Assistance Program and Behavioral Health operations, including contracting, credentialing, and client services.

The position requires strong organization, communication, and cross-functional collaboration with onsite delivery. A high school diploma and healthcare administration experience are preferred.

Qualifications

• Proven experience in healthcare administration or provider services.
• Experience with provider contracting, credentialing, and administrative workflow support.
• Proficiency in Microsoft Office Suite and data entry.
• Ability to maintain accurate documentation for contracts, providers, payments, and reporting.

Responsibilities

• Supports Employee Assistance Program and Behavioral Health operations through contracting, recruitment, credentialing, documentation, payment coordination, and client support.
• Maintains provider and employer contracts; responds to provider inquiries; supports recruiting plans; coordinates credentialing and re-credentialing; documents activity in internal systems.
• Supports weekly payment extracts, accounts payable coordination, month-end summaries, invoice distribution, reporting, and preparation of proposals and reference materials.
• Coordinates wellness fairs and employee orientations; maintains promotional material inventory; supports marketing and educational materials; participates in continuous improvement initiatives.
• Fully onsite position requiring strong organization, accuracy, communication, and cross-functional coordination.

Skills

Microsoft Office Suite

Data entry

Prioritization

Organization

Communication skills

Cross-functional collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Contract management systems

Job description

Software Guidance & Assistance, Inc. (SGA), is seeking an EAP Department Assistant for a contract assignment in Sacramento, CA. The role supports Employee Assistance Program and Behavioral Health operations, including contracting, credentialing, and client services.

The position requires strong organization, communication, and cross-functional collaboration with onsite delivery. A high school diploma and healthcare administration experience are preferred.