EAP Department Assistant

Software Guidance & Assistance, Inc. (SGA, Inc.); Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA), is seeking an EAP Department Assistant for a contract assignment in Sacramento, CA. The role supports Employee Assistance Program and Behavioral Health operations, including contracting, credentialing, and client services.

The position requires strong organization, communication, and cross-functional collaboration with onsite delivery. A high school diploma and healthcare administration experience are preferred.

Qualifications

• Proven experience in healthcare administration or provider services.
• Experience with provider contracting, credentialing, and administrative workflow support.
• Proficiency in Microsoft Office Suite and data entry.
• Ability to maintain accurate documentation for contracts, providers, payments, and reporting.

Responsibilities

• Supports Employee Assistance Program and Behavioral Health operations through contracting, recruitment, credentialing, documentation, payment coordination, and client support.
• Maintains provider and employer contracts; responds to provider inquiries; supports recruiting plans; coordinates credentialing and re-credentialing; documents activity in internal systems.
• Supports weekly payment extracts, accounts payable coordination, month-end summaries, invoice distribution, reporting, and preparation of proposals and reference materials.
• Coordinates wellness fairs and employee orientations; maintains promotional material inventory; supports marketing and educational materials; participates in continuous improvement initiatives.
• Fully onsite position requiring strong organization, accuracy, communication, and cross-functional coordination.

Skills

Microsoft Office Suite

Data entry

Prioritization

Organization

Communication skills

Cross-functional collaboration

Education

High school diploma or equivalent

Tools

CRM systems

Contract management systems

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for an EAP Department Assistant for a Contract assignment with one of our premier Healthcare clients in Sacramento, CA .

Responsibilities

• The EAP Department Assistant supports Employee Assistance Program and Behavioral Health operations through provider contracting, recruitment, credentialing, documentation, payment coordination, and client support activities.
• Responsibilities include maintaining executed provider and employer contracts, responding to provider inquiries, supporting recruiting plans, coordinating credentialing and re-credentialing, and documenting activity in internal systems.
• The role also assists with weekly payment extracts, Accounts Payable coordination, month-end summaries, invoice distribution, Schedule A and Form 5500 reporting, and preparation of proposals and reference materials.
• Additional duties include coordinating wellness fairs and employee orientations, maintaining promotional material inventory, supporting marketing and educational materials, and participating in continuous improvement initiatives.
• This is a fully onsite position requiring strong organization, accuracy, communication, and cross-functional coordination.
  

Required Skills

• High school diploma or equivalent
• 1+ years of experience in healthcare administration, provider services, contract support, or a related environment
• Experience with provider contracting, credentialing, re-credentialing, or administrative workflow support
• Proficiency in Microsoft Office Suite and data entry
• Experience with CRM, contract management, or internal tracking systems
• Ability to maintain accurate contract, provider, payment, and reporting documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational, communication, and critical thinking skills
• Ability to work fully onsite and collaborate with cross-functional teams
  

Preferred Skills

• Experience supporting Employee Assistance Program or Behavioral Health operations
• Experience with provider recruitment and network expansion activities
• Experience processing provider payments, invoices, or month-end finance documentation
• Familiarity with Schedule A and Form 5500 reporting support
• Experience coordinating wellness fairs, employee orientations, or similar onsite events
• Experience preparing proposals, marketing materials, or client-facing reference materials
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.