Licensed EAP Counselor - Orange County

Optum; Laguna Niguel (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Optum is seeking an On-site EAP Counselor to deliver clinical services across four hospital locations in Orange County, CA. The role requires a masters/ doctoral degree, CA license, and 3+ years of behavioral health experience.

Travel between Fullerton, Orange, Mission Viejo, and Laguna Beach is expected. Responsibilities include assessments, referrals, EAP authorizations, crisis intervention, and collaboration with HR and management on workplace issues.

Qualifications

• Master's or Doctoral degree in a behavioral health discipline.
• Current unrestricted license at independent practice level in CA.
• 3+ years of behavioral health experience.
• Ability to work onsite and travel to hospital locations in Orange County.

Responsibilities

• Conduct clinical and solution-focused assessments and time-limited counseling.
• Assess and refer to appropriate programs and services (work-life, behavioral health, substance use and community resources).
• Provide EAP authorization for members needing ongoing counseling services.
• Provide crisis intervention and management support for Critical Incidents.
• Develop workplace policies and procedures as needed.
• Provide manager consultation on work-related issues and organizational dynamics.
• Document case notes accurately in clinical systems.

Skills

Clinical assessment

Counseling

Crisis intervention

Manager consultation

Workplace training

Education

Masters/Doctoral in behavioral health

Tools

MS Office

Case management system

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The On-site EAP Counselor is a professional position responsible for providing onsite clinical services to a dedicated customer. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An on-site counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

This is a full-time benefited position working 40 hours a week between 8am-5pm. The schedule will be on-site at 4 different hospitals in Fullerton, Orange, Mission Viejo, and Laguna Beach.

Pay negotiable based upon experience.

Primary Responsibilities:

• Conduct clinical and solution focused assessments; time limited counseling; helping clients define goals, plan action and gain insight
• Assess and refer to appropriate programs and services including but not limited to: Work-life, behavioral health, substance abuse/chemical dependency and community-based resources
• Provide EAP authorization for members needing ongoing/additional counseling services
• Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
• Assist with development of workplace policies and procedures (e.g. Workplace violence prevention, FMLA issues, Impaired Employee issues) as needed
• Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
• Provide crisis intervention and management support in response to Critical Incidents
• Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
• Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
• Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system(s) within departmental time frame
• Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
• Other projects as assigned by manager

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Masters / Doctoral degree in a recognized behavioral health discipline
• Current, unrestricted license at the independent practice level in CA
• 3+ years of experience in a behavioral health setting
• Ability to work onsite and travel to the different hospital locations in orange county
• Residence in CA

Preferred Qualifications:

• CEAP
• EAP experience
• Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues
• Proficiency with all MS Office applications
• Training in EAP, workplace and organizational dynamics
• Proven solid written and verbal communication skills
• Proven solid interpersonal skills and the ability to work effectively among different levels of management and personnel
• Proven solid organizational skills with the ability to manage stressful situations and multiple competing priorities