Onsite Healthcare Appointment Concierge

Kinsley Power Systems; Bethesda (MD); Sur place; USD 29 618; Plein temps

Résumé du poste

A healthcare services provider is seeking Call Center Agents to coordinate healthcare appointments for Military Treatment Facilities. Ideal candidates should have a high school diploma, customer service experience in healthcare, and communication skills. This is an onsite role in Bethesda, Maryland, offering a pay rate of $21.50 per hour plus health and welfare benefits. Applicants must be U.S. citizens and able to obtain a Public Trust Clearance.

Qualifications

• Six months of customer service experience in a healthcare environment.
• Ability to obtain a Public Trust Clearance.
• Knowledge of medical terminology and Health Information Privacy.

Responsabilités

• Coordinate healthcare appointments via phone for Military Treatment Facilities.
• Schedule medical appointments, validating and documenting patient eligibility.
• Collaborate with Referral Management Reviewers for proper scheduling.

Connaissances

Effective communication skills

Customer service skills

Attention to detail

Knowledge of Microsoft Office

Formation

High school diploma

Description du poste

A healthcare services provider is seeking Call Center Agents to coordinate healthcare appointments for Military Treatment Facilities. Ideal candidates should have a high school diploma, customer service experience in healthcare, and communication skills. This is an onsite role in Bethesda, Maryland, offering a pay rate of $21.50 per hour plus health and welfare benefits. Applicants must be U.S. citizens and able to obtain a Public Trust Clearance.