Onsite General Manager – Lead Team, Guest Experience & Growth

CC's Coffee House LLC; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

CC's Coffee House LLC in Baton Rouge seeks a General Manager to lead a vibrant team, coach and motivate staff, manage labor, scheduling, and waste, and uphold our culture and standards.

You will guide guest experiences, partner with the District Manager on local marketing, train new hires, perform performance appraisals, and ensure exceptional service in a fast-paced cafe environment.

Qualifications

• Experience leading a cafe/retail team and driving guest satisfaction.
• Strong communication and coaching abilities.
• Proven training and development capability.

Responsibilities

• Lead and coach a dynamic team, motivate staff, and uphold standards.
• Manage labor, scheduling, coverage, and waste control.
• Conduct performance appraisals and training for new hires.
• Maintain culture and deliver outstanding guest experiences.
• Partner with District Manager on local marketing initiatives.

Skills

Team leadership

Customer service

Communication skills

Training & development

Job description

CC's Coffee House LLC in Baton Rouge seeks a General Manager to lead a vibrant team, coach and motivate staff, manage labor, scheduling, and waste, and uphold our culture and standards.

You will guide guest experiences, partner with the District Manager on local marketing, train new hires, perform performance appraisals, and ensure exceptional service in a fast-paced cafe environment.