General Manager

CC's Coffee House LLC; Baton Rouge (LA); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Résumé du poste

CC's Coffee House LLC in Baton Rouge seeks a General Manager to lead a vibrant team, coach and motivate staff, manage labor, scheduling, and waste, and uphold our culture and standards.

You will guide guest experiences, partner with the District Manager on local marketing, train new hires, perform performance appraisals, and ensure exceptional service in a fast-paced cafe environment.

Qualifications

• Experience leading a cafe/retail team and driving guest satisfaction.
• Strong communication and coaching abilities.
• Proven training and development capability.

Responsabilités

• Lead and coach a dynamic team, motivate staff, and uphold standards.
• Manage labor, scheduling, coverage, and waste control.
• Conduct performance appraisals and training for new hires.
• Maintain culture and deliver outstanding guest experiences.
• Partner with District Manager on local marketing initiatives.

Connaissances

Team leadership

Customer service

Communication skills

Training & development

Description du poste

Day to day as a General Manager

As a General Manager at CC's Coffee House, you'll lead a dynamic team by effectively coaching, motivating, and supporting your fellow team members. You set the tone in daily operations, from managing labor and scheduling to maintaining coverage and controlling waste. Your expertise will shine as you conduct performance appraisals and new hire training, ensuring each member upholds our great culture and standards. Communication is key, and you'll keep the team informed through engaging pre-shift meetings and training materials.

Delivering outstanding guest experiences will be your priority, as you guide your team to greet customers warmly and provide exceptional service. By partnering with the District Manager on local marketing initiatives, you’ll help drive our growth and uphold the excellence that CC's is known for. Join us to embrace this development and opportunity while contributing to an exceptional coffee experience in an energetic environment!

Are you ready to elevate your career at CC's Coffee House? As a General Manager, you'll dive into a world filled with great culture, development, and opportunity, where customer-centricity reigns supreme. Get ready to lead a passionate team in a high-performance, energetic environment, making every coffee moment exceptional for our guests.

This onsite position allows you to engage directly with your team and customers—helping to create a memorable café experience together. If you're excited about nurturing talent and driving excellence in a professional setting, this role is the perfect fit for you. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Join us and embrace the opportunity to grow while being part of a coffee community that values real connections and exceptional service.