General Manager

Ontario Trillium Foundation; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Job summary

CC's Coffee House in Baton Rouge, LA is seeking a General Manager to lead a fast-paced team and uphold our culture of exceptional service.

You will manage labor, scheduling, training, and performance reviews, while collaborating with the District Manager on local marketing and guest experience initiatives, ensuring a warm, engaging coffeehouse environment.

This onsite role offers competitive pay, benefits, and opportunities for growth in a vibrant community café.

Responsibilities

• Lead a dynamic team and coach staff to deliver excellent service.
• Oversee labor, scheduling, coverage, and waste control.
• Conduct performance appraisals and new-hire training.
• Partner with the District Manager on local marketing initiatives.
• Promote guest satisfaction and uphold CC's high standards.

Job description

Day to day as a General Manager

As a General Manager at CC's Coffee House, you'll lead a dynamic team by effectively coaching, motivating, and supporting your fellow team members. You set the tone in daily operations, from managing labor and scheduling to maintaining coverage and controlling waste. Your expertise will shine as you conduct performance appraisals and new hire training, ensuring each member upholds our great culture and standards. Communication is key, and you'll keep the team informed through engaging pre-shift meetings and training materials.

Delivering outstanding guest experiences will be your priority, as you guide your team to greet customers warmly and provide exceptional service. By partnering with the District Manager on local marketing initiatives, you’ll help drive our growth and uphold the excellence that CC's is known for. Join us to embrace this development and opportunity while contributing to an exceptional coffee experience in an energetic environment!

Are you ready to elevate your career at CC's Coffee House? As a General Manager, you'll dive into a world filled with great culture, development, and opportunity, where customer-centricity reigns supreme. Get ready to lead a passionate team in a high-performance, energetic environment, making every coffee moment exceptional for our guests.

This onsite position allows you to engage directly with your team and customers—helping to create a memorable café experience together. If you're excited about nurturing talent and driving excellence in a professional setting, this role is the perfect fit for you. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Join us and embrace the opportunity to grow while being part of a coffee community that values real connections and exceptional service.