Onsite Gastroenterology Patient Services Coordinator

Beth Israel Lahey Health; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. in Boston, MA, seeks a Practice Representative to support the Gastroenterology Department. This full-time, on-site role runs Monday through Friday, 8:30am–5:00pm.

You will be the primary contact for patients, delivering excellent customer service and coordinating with physicians, nurses, and staff to ensure smooth clinic flow. The job involves check-in, registration, and documenting patient information, as well as scheduling and ensuring accurate

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• Basic familiarity with computers.
• Ability to navigate at a basic level within web-based applications.

Responsibilities

• Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service.
• Takes complete and accurate information from patients/callers and facilitates communication to providers.
• Prepares schedules, medical records and other documents.
• Performs check in, registration, and verification of demographic information.

Skills

Customer service

Communication

Computer basics

Web-based applications

Education

High School diploma or GED

Associate's degree preferred

Tools

Hospital computer systems

Job description

Beth Israel Deaconess Medical Center, Inc. in Boston, MA, seeks a Practice Representative to support the Gastroenterology Department. This full-time, on-site role runs Monday through Friday, 8:30am–5:00pm.

You will be the primary contact for patients, delivering excellent customer service and coordinating with physicians, nurses, and staff to ensure smooth clinic flow. The job involves check-in, registration, and documenting patient information, as well as scheduling and ensuring accurate