Onsite Front Desk & Customer Service Associate

Learning Resources; Vernon Hills (IL); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

401k matching

Profit sharing bonus

Job summary

Learning Resources in Vernon Hills, IL, is seeking a Front Desk/Customer Service Associate to serve as a key ambassador of the company’s brand. This role involves creating a welcoming experience for guests and handling customer inquiries effectively.

The ideal candidate will have 1–3 years of customer service experience, along with a High School Diploma. This position requires onsite work five days a week, offering a pay rate of $21.00 to $22.00 hourly.

Qualifications

• 1–3 years of customer service or call center experience.
• Basic proficiency in Microsoft Windows and Microsoft Office.
• Clear and professional communication skills.

Responsibilities

• Serve as the primary front desk, creating a welcoming experience.
• Address customer inquiries via phone and email.
• Maintain up-to-date knowledge of company products and policies.

Skills

Customer service experience

Communication skills

Attention to detail

Problem-solving skills

Microsoft Office proficiency

Education

High School Diploma

Job description

Learning Resources in Vernon Hills, IL, is seeking a Front Desk/Customer Service Associate to serve as a key ambassador of the company’s brand. This role involves creating a welcoming experience for guests and handling customer inquiries effectively.

The ideal candidate will have 1–3 years of customer service experience, along with a High School Diploma. This position requires onsite work five days a week, offering a pay rate of $21.00 to $22.00 hourly.