Client-Facing Office Receptionist

Lutheran Child and Family Services of Illinois; Vernon (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

LCFS of Illinois is seeking a Receptionist to provide essential front-desk support at our Vernon location. The role involves data entry, mail handling, welcoming visitors, and coordinating with staff to maintain organized records and efficient office operations.

The successful candidate will demonstrate strong communication, multitasking ability, attention to detail, and a customer-focused approach, with experience in Microsoft Office and office procedures.

Qualifications

• High School diploma required; associate or bachelor’s degree preferred.
• Experience as a receptionist or in a customer-facing role preferred.
• Proficient in Microsoft Office and standard office procedures.
• Ability to work independently, multi-task, and meet deadlines.

Responsibilities

• Greet visitors and direct them to the appropriate staff with a professional demeanor.
• Perform data entry, filing, scanning, and mail management to support programs.
• Answer and route phone calls; schedule appointments and coordinate meetings.
• Assist with onboarding and supplying office items; maintain records and audits.
• Process donations and assist volunteers as needed.

Skills

Customer service

Multitasking

Communication

Professional presentation

Education

High School diploma

Associate or Bachelor's degree preferred

Office skills training preferred

Tools

Microsoft Office Suite

Job description

LCFS of Illinois is seeking a Receptionist to provide essential front-desk support at our Vernon location. The role involves data entry, mail handling, welcoming visitors, and coordinating with staff to maintain organized records and efficient office operations.

The successful candidate will demonstrate strong communication, multitasking ability, attention to detail, and a customer-focused approach, with experience in Microsoft Office and office procedures.