Member Services Front Desk Specialist (Part-Time)

Northbrook Senior Center; Northbrook (IL); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Recreation benefits

IMRF eligibility

Job summary

Northbrook Senior Center is seeking a Customer Service Representative for part-time work at our Northbrook, IL location. The role involves front-desk and phone inquiries, registration data entry, and handling transactions in a friendly, community-focused environment.

Candidates should have a high school diploma or equivalent and prior customer service experience is preferred. Proficiency with Microsoft Office and accurate cash handling are required; CPR/AED certification is encouraged.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience preferred.
• Basic proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to perform cash handling and reconcile cash drawers.

Responsibilities

• Register customers and process transactions using registration software.
• Explain procedures and provide information on programs and facilities.
• Enter registration data accurately and handle monetary transactions.
• Provide clerical support to Supervisors and Managers.

Skills

Basic math

Multitask

Communication

Telephone communication

Customer service

Work independently

CPR/AED certified

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Northbrook Senior Center is seeking a Customer Service Representative for part-time work at our Northbrook, IL location. The role involves front-desk and phone inquiries, registration data entry, and handling transactions in a friendly, community-focused environment.

Candidates should have a high school diploma or equivalent and prior customer service experience is preferred. Proficiency with Microsoft Office and accurate cash handling are required; CPR/AED certification is encouraged.