Onsite Front Desk Concierge | Visitor & Admin Support

Forward Air Corp.; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

On-site work

Job summary

Forward Air Corp. is seeking a Receptionist to be the first point of contact for visitors and staff at our Dallas, TX site. The role requires maintaining a professional front desk, coordinating mail and deliveries, and providing broad administrative support to ensure smooth daily operations.

Ideal candidates will have strong communication skills, multitasking ability, and a service-oriented approach. The position is on-site, with responsibilities spanning greeting visitors, managing inquiries,

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience as receptionist or admin in a professional office is preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and meet deadlines with minimal supervision.
• Strong organizational skills and attention to detail.
• Customer service oriented with a professional demeanor.
• Proficient with Windows PCs and MS 365; familiar with video conferencing tools.

Responsibilities

• Greet and assist visitors, vendors, and employees in a courteous, professional manner.
• Manage incoming mail, inquiries, and messages; relay accurately and timely.
• Maintain reception area and meeting spaces; ensure a welcoming environment.
• Coordinate visitor check-in and security procedures.
• Provide admin support: data entry, filing, scanning, and records management.
• Monitor supplies, equipment, and inventory; order as needed.
• Schedule internal meetings and coordinate logistics for events.
• Assist onboarding of new employees and workspace setup.
• Liaise with vendors and building management to resolve issues.
• Maintain accurate records and documentation; support cross-functional projects.

Skills

Communication

Multitasking

Organization

Customer service

Discretion

Problem-solving

Education

High school diploma / GED

Tools

Windows OS

Microsoft 365

Teams

Zoom

Webex

Job description

Forward Air Corp. is seeking a Receptionist to be the first point of contact for visitors and staff at our Dallas, TX site. The role requires maintaining a professional front desk, coordinating mail and deliveries, and providing broad administrative support to ensure smooth daily operations.

Ideal candidates will have strong communication skills, multitasking ability, and a service-oriented approach. The position is on-site, with responsibilities spanning greeting visitors, managing inquiries,